Safe Environment for Staff & Patients

At Accent Dental, we are following all the rules laid down for pandemic infection prevention and exposure control measures. From environmental measures to administrative measures to personal measures and personal protective equipment, we are implementing it all to ensure the safety of our patients.

A blurry photo of an office with a woman in the background.

Pandemic Infection Prevention & Exposure Control Measures - May 2020

Purpose - to help create a safe environment for staff and patients. Following is an outline of the new measures we have taken and includes some necessary information regarding Covid-19.

Environmental Measures

  • Maintaining physical distancing where possible (2 meters or 6 feet).
  • Physical barriers (plexiglass at the reception area).
  • Frequent cleaning and disinfection of commonly touched areas (e.g., doorknobs, sinks, and taps, door handles).
  • Frequent UV-C light sterilization of high traffic areas.
  • Hepa filters in all dental operatories and waiting areas.
  • Removal of unnecessary furniture in the waiting area.

Administrative Measures

  • Training all staff on new measures taken.
  • Decrease the density of staff and patients in the clinic.
  • Staggering appointments and break times.
  • Pre-appointment triage over the telephone.
  • Self-monitoring of Covid-19 symptoms by all staff daily.

Temperature Screening

  • All patients when they check-in.
  • All staff when they start and end their shift.

Personal Measures

  • Frequent hand-washing of all staff.
  • Hand-washing mandatory by all patients upon entering the office.
  • Practice respiratory etiquette (coughing or sneezing into elbow).
  • Staying home from work (new sick leave policy) or rescheduling appointments if anyone has Covid-19 symptoms as per BC CDC guidelines.
A dentist 's chair in the corner of a room.

Personal Protective Equipment (PPE)

PPE for all staff (suited to the task and risk level as per OHCP guidelines).

Proper training of donning/doffing and disposal of PPE.

COVID-19: CoronaVirus Disease, the number 19 indicates it was first reported in 2019.

SARS-CoV-2: Virus name (Severe Acute Respiratory Syndrome CoronaVirus 2).

Disease Description

The incubation period (time between exposure and potentially becoming infected is, on average, 5-6 days, but can be up to 14 days). During the asymptomatic period, some infected persons may be contagious.

A dentist and his team in the dental office.

Covid Symptoms

  • Fever*
  • Dry cough*
  • Tiredness*
  • Aches and pains
  • Sore throat and painful swallowing
  • Headache
  • Loss of taste/smell/appetite
  • Stuffy or running nose
  • Fatigue
  • Shortness of breath
  • Conjunctivitis

Most Common Symptoms

Please note symptoms can range from asymptomatic to severe.


Primarily from symptomatic people to others through droplets, direct contact with infected persons, or by indirect exposure through contact with contaminated objects and surfaces.

Other Factors to Consider

  • Recent travel (within the last 14 days).
  • Covid-19/cough/cold symptoms (within the last 14 days).
  • Contact with covid-19 positive patients or suspected covid-19 patients.
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Covid Screening

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